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Home » Leadway Financial Services
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LEADWAY ASSURANCE COMPANY LIMITED ("LEADWAY") is one of Nigeria's foremost insurance companies, with a reputation for service efficiency and customers' reliability.

History:

Leadway was established in 1970 by Sir Hassan O. Odukale (beate memoriae). It commenced business in 1971 and started out as a direct Motor Insurer with passion for customer service. The business expanded into other areas of general business until it became a composite company underwriting both life and general insurance business including among others:

General Business:
  • Motor (Private & Commercial)
  • Oil, Gas & Energy
  • Consequential Loss (Loss of Profit)
  • Marine & Aviation
  • Fire & Burglary
  • Fidelity Guarantee

Life:

  • Endowment Assurance Plan
  • Group Term Assurance
  • Individual Deposit Administration Scheme
  • Annuities & Pension Scheme
  • Pearl (Personal Pension Plan)
  • Comfort 5

Our business
Our business is received through direct business transactions, brokers and agents. We have marketers and in-house agents that source for business also. Generally, when a proposal is received, it is passed to the underwriting department concerned for rating and filing of appropriate initial documents. When the terms are agreed, an inspection or check up is carried out if need be. Further documentation is done, the client pays the premium and documents evidencing cover are released to the client.

Each underwriting department is divided into units depending on the peculiarity of the policies they handle to enable good organization. You will find the new business unit in some departments where as the name implies all new businesses are received and processed. There is also the claims unit where obviously all claims are filed and treated. Our Fire and Bonds departments are like this. Departments like the Motor and General Accident departments have units that handle all business proposals per specific client allotted or per number of insured items. This means that from proposal stage to claim stage if one occurs, that particular unit handles it!

Leadway Direct
The next level for our operations is to create "Leadway Direct", a one-stop shop that would involve every facet of our operations. In a word, it would be the face of the company. The new Leadway Direct is essentially a front desk office that would treat incoming requests/mails, dispatch to the appropriate department and act as liaison between the client and staff in the underwriting departments.

While brokers may still interact directly with underwriting by virtue of the nature of their business, direct clients will be handled exclusively at Leadway Direct. This office will handle enquiries, complaints, new business and claims, renew policies, add or delete policies or items on a schedule as may be required. The office and its staff will be courteous and welcoming to clients with audiovisuals, refreshments and a showcase of novelty items for purchase. As most of its work will be computer based, it will need to work constantly with the IT department for efficiency.

Support Services
The Company has support service departments in the Investments, Admin. & HR, Research & Man-power Development, I.T., Legal & Corporate Services, General Services, Accounts, Risk Management, Credit Control and Internal Audit Departments that interface with the underwriting departments to ensure the efficient operations of the office and its staff.

The Company has a highly computerized work environment with major offices on-line. This enables a timely dissemination of information to clients on any risk assumed. The Company?s decision to invest heavily on computerization is part of its corporate strategy to take advantage of the benefits offered by technology as a service enhancement tool and the Company's preparedness to follow the trails of e-commerce into the next century.

LEADWAY is aware of its customers' financial security. It ensures that its insurance risks are carefully backed up with world-class reinsurance arrangements. For over two decades, the company has maintained a good business relationship with Swiss Reinsurance Company and Munich Reinsurance Company.

Branch Network
LEADWAY's Registered and Corporate Offices are located in Kaduna and Lagos respectively with 19 Branches spread all over the country. Alhaji Hassan Hadejia heads the current Board of Directors while Mr. O. Hassan-Odukale is the Managing Director of the company. The Company is 81% owned by Nigerians.

 

 

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