Management Team of Leadway Assurance Takes over Service of Customers in This Year’s Customer Service Week

Oct 05, 2016

In celebration of the customer service week, taking place from October 3rd to 7th 2016. Leadway Assurance Company Limited has introduced an interesting twist.

Riding on the international theme of “Service Champions” and a local theme of “Making a difference”, the bulk of the services at the Leadway Assurance corporate office during this year’s customer service week would be carried out by members of the management team.


With the reception hall beautifully designed in vibrant white and orange colours, the MD/CEO, Leadway Assurance, Mr. Oye Hassan-Odukale, on Tuesday, September 4, declared the week-long event open and took over the business of attending to customers for the rest of the day.

Throughout this week, every walk-in customer would be treated to a slice of a freshly baked cake displayed at the reception, some token gift items, the beautiful and welcoming ambience of the reception hall and the warm reception from members of staff of Leadway Assurance.

lwa-customer-service-week-51Mr. Femi Adebayo, Head, Retail Division, Leadway Assurance, and Mr. Saheed Alebiosu, Head, Internal Audit, Leadway Assurance were also on ground to interact with customers at the corporate office in Lagos.

Other members of the management team of Leadway Assurance available to attend to customers include the Chief Finance Officer, Mr. David Onilado; Head, Human Resources and Divisional Director, Mrs. Kunbi Adeoti; Divisional Director, Life Commercial, Mr. Bayo Okuwobi; Divisional Director, General Business, Mr. Lesi Gboyega; Divisional Director, General Business Technical, Mr. Adetayo Adekunle and Head, Information Technology, Olisaemeka Omo.

The target of the event is to give all walk-in customers a memorable time during this year’s customer service week as a pledge toalways serve them in the days and years to come.


The service continues on their social media platforms, where these officials will be available to attend to questions and comments from customers. You can Follow Leadway Assurance Company Limited on Facebook, @leadwayinsure on Twitter and @leadwayassurance on Instagram to get served this week.


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