To initiate and create sale opportunities; to secure business initiatives and openings to ensure the development of the business/ growing of customer base.

JOB RESPONSIBILITIES

Design and develop new products for strategic marketing/driving Company brand in line with industry trend.

Quarterly report of Company performance against competition/industry performance.

Creative, strategic and pro-active steps to surpass immediate and future challenges and enhance the growth of the Company

Customer retention through periodic sensitization

Develop and implement Company’s Business Development plan in line with Company strategy\

Train and develop Agency Personnel as well as support on-going training of relevant Teams in the Organization

Conduct business intelligence on market trends through thorough research and produce comprehensive analysis every other month

Advise and assist in the development of Sales and Marketing plan for the Organization

Prepare yearly Business development/ marketing budgets.

Develop and update from time to time Sales enhancing materials.

Monitor marketing/advertising programs to capture customer/public feedback and possible implications on sales/brand awareness.

Develop and update company’s presentation materials (PowerPoint) periodically.

Maintain a list of new prospects nationwide (with emphasis on large accounts) and ensure follow-up.

Keep Personnel (Company-wide) informed of events in Trusts and Micro-loan industries as well as internal operations and processes of LC&T.

Manage/supervise assigned personnel and coordinate their functions and activities

Perform other duties as may be directed by management

KEY PERFORMANCE INDICATORS (KPI)

Number of Converted prospects/ crystallized business

Frequency and accuracy of market reports and analyses

Customer attrition rate

Brand awareness and Acceptability

Number of critical clients’ issues resolved and feedback on customer satisfaction

Innovativeness

Product development

Training of agents & sales staff

COMPETENCES
Skills 

Written/ Oral Communication

Investigation & Research

Problem solving

Negotiation

Networking

Interpersonal skills

Ability to work with people of diverse backgrounds

Strengths

Relationship Management

People skills

Team Player

Customer service skills

Attitude

Integrity

Results Oriented

Initiative/Proactive

• A Bachelor’s degree in any business related discipline.
• A relevant professional qualification will be an added advantage.
• Ability to work well with Microsoft Excel and ERP application (Microsoft Dynamics).
• Good interpersonal relationship.
• Minimum of 3 – 5year post-graduation work experience in sales department of a structured environment