KYC

Proposal Form

Valid Card

Q. What is covered under the Group Personal Accident Plan?

A. It covers Accidental death, accidental permanent disability and medical expenses from accidents

Q. Are their geographical limits to coverage?

A. Coverage applies anywhere within Nigeria.

Q. Are all accidents covered??

A. No. Exclusions include:

Piloting aircraft.
Professional or Dangerous activities/sports such as football, car racing, mountaineering),
Acts against medical advice, suicide or intoxication (non-medical).
War, terrorism, or criminal activities (except self-defense).
Injuries from barbing or hair salon services such as tattoos, piercings.
Childbearing or other physical causes peculiar tot the female sex.
Occupational Hazards relating to Military/paramilitary activities or service.

Q. Does the plan cover accidents while under the influence of alcohol?

A. No. Injuries caused by intoxication (unless medically prescribed) are excluded.

Q. Are pre-existing conditions covered? 


A. No. Birth defects, gradual health issues, or cosmetic surgeries are not covered

Q. Cover Limit?

A. As stated in your policy document

Q. When does coverage begin/end?

A. Starts: When full premium is paid. Ends: Policy expiration or premium lapse. Renewal: Yearly.

Q. Where am i protected?

A. Anywhere within Nigeria.

Q. How can I cancel my policy?

A. Email a cancellation request to .

Q. What do i need to do if an insured loss occurs?

A. Immediately notification of Loss sent to email and submit:

Medical certificates of cause of death (for death claims).
Completed claim form + hospital bills/receipts.
Medical report + Valid ID/KYC forms of beneficiaries.
BVN slips (deceased and beneficiary).

Q. How do i get paid for my claim? 


A. After submission of all claim’s documents, the claim review and considering policy terms and conditions, offer acceptance and payment is made within 48 hours.