Vehicle’s license

A valid ID

Completed proposal for (Hard copy or e-copy) if you’re not buying via the website or mobile app.

Q. Is the premium negotiable?

A. The Autobase plan is a pre- priced product, and the premium is fixed.

Q. Can I increase the cover on my own vehicle and pay more?

A. No, you can’t. We suggest you opt for our Comprehensive Auto Insurance plan instead to enjoy full coverage on your own vehicle.

Q. Will this plan cover my car if it gets stolen?

A. No, this plan covers only accidental damage to your vehicle

Q. Does this plan cover flood damage?


A. No, this plan covers only accidental damage to your vehicle.

Q. Can I switch to Comprehensive Insurance before my policy expires?

A. Switching is not an option, but you can opt for comprehensive insurance while your current policy is still active.

Q. Can I still buy this plan if my car is used for business purposes and is the premium the same as personal-use cars?


A. The Autobase plan is designed to cover private vehicle only.

Q. How do I get further information?


A. Go to our ‘Contact us’ page and explore any of the channels there to contact us. You can also tap on our ‘Live chat’ feature to chat with a representative now.

Q. What does policy excess mean in simple words?


A. Policy excess is the amount of money you have to cover out of pocket when you make an insurance claim. For example, if your excess is #50,000 and you make a claim for #200,000, the insurance company will pay #150,000, and you will be responsible for the remaining #50,000.